SmartSearch - Ilkley

Address: Mayfield House, Lower Railway Rd, Ilkley LS29 8FL, United Kingdom.
Phone: 1132387660.
Website: smartsearch.com
Specialties: Software company, Business to business service.
Other points of interest: Online appointments, Onsite services, Wheelchair accessible entrance, Wheelchair accessible parking lot, Appointment required.
Opinions: This company has 73 reviews on Google My Business.
Average opinion: 4.4/5.

📌 Location of SmartSearch

☎️1132387660

⏰ Open Hours of SmartSearch

Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours

Overview of SmartSearch

SmartSearch, located at Mayfield House, Lower Railway Rd, Ilkley LS29 8FL, United Kingdom, stands out as a quintessential software company with a strong focus on providing business-to-business services. Their address is easily accessible, with a wheelchair accessible entrance and parking designed to accommodate all visitors. For those seeking immediate assistance or service, they offer both online and onsite options, ensuring that clients can receive the support they need, whether remotely or physically present.

Contact Information

For inquiries or to schedule a consultation, you can reach out to SmartSearch using their phone number: 1132387660. Should you prefer digital communication, their website: smartsearch.com is a valuable resource filled with information about their services and how they can benefit your business.

Specialties and Services

SmartSearch specializes in offering advanced software solutions tailored to the business needs of their clients. Their expertise in providing business to business service means they are well-equipped to handle complex requirements, from AML compliance to system integrations. The company's approach is personalized, ensuring that each client receives a customized service plan.

Appointments and Services

One of the points of interest that sets SmartSearch apart is their flexibility in appointment scheduling. Whether you prefer to make an online appointment or visit them onsite, SmartSearch accommodates your convenience. It's important to note that an appointment is required, which demonstrates their commitment to providing focused and effective service rather than overbooking.

Customer Opinions

The average opinion of SmartSearch on Google My Business is a glowing 4.4/5. Numerous reviews highlight the exceptional service provided by their team, particularly praising Kevin as a contact who not only facilitates smooth operations but also makes the process enjoyable. Clients appreciate the personalized attention and the professional yet approachable demeanor of the staff, underscoring the company's dedication to customer satisfaction.

Recommendation

If you're in the United Kingdom seeking a reliable software company that offers tailored business services with a focus on customer satisfaction, SmartSearch is definitely worth considering. Their unique blend of technical expertise and client-centric approach can provide your business with the support it needs to thrive. To experience their services firsthand, visit their website at smartsearch.com or give them a call at 1132387660. Don't wait to schedule your appointment and discover how SmartSearch can transform your business operations. With their impressive reputation and commitment to excellence, your business could very well find the growth and efficiency it's aiming for.

👍 Reviews of SmartSearch

Emma C.

5/5

Kevin is my contact at Smartsearch, we had a zoom call last week to go over the system and discuss the company needs etc.
Kevin is so helpful, even made the conversation fun... and thats hard with AML!
Very happy with the service, advise and having Kevin as our contact at Aspire Property Group.

Jenny S.

5/5

We have used Smart Search for several years. The service is invaluable for our Business requirements. The dashboard is user friendly and we are supported by Emma Granger who looks after our account. Emma is always responsive and is happy to deal with any queries we may have. As a company they are forward thinking and are constantly looking at ways to move the technology and services that they can offer their clients. I would happily recommend.

Louise G.

5/5

Have been working with Smartsearch now for a couple of years and find it very easy to use and my account manager Jasmine Haynesworth has been so responsive, efficient and helpful. Would definitely recommend.

John S.

2/5

Smartsearch's facial recognition system for checking identity seems to forget that some older people may not know how to upload selfies or submit document images from their mobile phone and that some older people do not even have a mobile phone. I have taken this up with my financial services provider, asking them to provide an alternative way of proving identity.

Grace B.

5/5

We have used SmartSearch for just over a year now and have found it to be reliable, efficient and easy to use. Siena Anderson has looked after our account and has been nothing short of fantastic. Friendly, helpful and approachable. I would highly recommend this service.

Hausman A. H.

5/5

I can't speak highly enough of Jasmine at Smart Search. As a newcomer to my role, her support was indispensable. From the very beginning, she went above and beyond to ensure I felt welcomed and equipped to excel.

The guidance I received was exceptional. Any question I had, no matter how small or seemingly insignificant, was met with patience and clarity. Smart search’s dedication to fostering a supportive environment truly sets them apart. Jasmine’s willingness to share helpful guides and tutorials ensured that I was never left feeling lost or overwhelmed. I am immensely grateful for her assistance and wholeheartedly recommend Smart search as a company as their platform is extremely helpful.

Pete W.

5/5

Jasmine is always very helpful and Smart Search saves so much time and is very easy to use. Highly recommended.

Keir W.

1/5

I would be very cautious before engaging.

Our prices have been increased by 5% in each of the past 3 years. I have just tried to query if we are on the correct package as we are paying roughly 3x the market rate per search.

Just been told that the cancellation window closes 3 months prior to the renewal date and it is September 2025 before we can change package.

Incredibly galling that they have locked us in for 15 months and then given us a 5% price increase.

Software companies all do this but this is by far my worst experience