Lyon Equipment Ltd - Old Tebay

Address: Unit 3-7, Tebay Business Park, Old Tebay CA10 3SS, United Kingdom.
Phone: 1539624040.
Website: lyon.co.uk
Specialties: Safety equipment supplier, Training centre.
Other points of interest: Wheelchair accessible entrance, Wheelchair accessible parking lot, Debit cards, NFC mobile payments, Credit cards.
Opinions: This company has 31 reviews on Google My Business.
Average opinion: 4.7/5.

📌 Location of Lyon Equipment Ltd

☎️1539624040

⏰ Open Hours of Lyon Equipment Ltd

Monday: 8 AM–5 PM
Tuesday: 8 AM–5 PM
Wednesday: 8 AM–5 PM
Thursday: 8 AM–5 PM
Friday: 9 AM–2 PM
Saturday: Closed
Sunday: Closed

Lyon Equipment Ltd: A Comprehensive Overview

Address: Unit 3-7, Tebay Business Park, Old Tebay CA10 3SS, United Kingdom

Phone: 1539624040

Website: lyon.co.uk

About Lyon Equipment Ltd

Lyon Equipment Ltd is a renowned safety equipment supplier and training center, offering a wide range of products and services to cater to diverse needs. Founded on the principles of providing top-notch safety solutions, the company has grown to become a trusted name in the industry.

Specialties

Safety equipment supplier: Lyon Equipment Ltd offers a comprehensive selection of safety gear to meet various requirements, ensuring that clients can access the latest and most reliable products.
Training center: The company also operates a state-of-the-art training facility, providing hands-on courses and workshops to enhance safety knowledge and skills.

Other Points of Interest

Wheelchair accessible entrance: Lyon Equipment Ltd is committed to providing equal access to all customers, with a wheelchair-friendly entrance for easy navigation.
Wheelchair accessible parking lot: The company also offers dedicated parking spaces for wheelchair users, ensuring a hassle-free experience.
Accepted payment methods: Customers can choose from various payment options, including debit cards, NFC mobile payments, and credit cards, for added convenience.

Opinions and Reviews

Lyon Equipment Ltd has garnered a strong reputation among its clients, with a remarkable 31 reviews on Google My Business. The company maintains an impressive average rating of 4.7/5, reflecting its dedication to customer satisfaction and exceptional service.

One noteworthy review highlights the company's exceptional customer service: "Issy dropped everything and performed a safety inspection to make the kit available for me to collect exactly one hour later. Super service, highly recommended" This sentiment is echoed by many other satisfied customers, who praise the company's commitment to providing top-quality products and services.

Recommendation

If you are in search of a reliable safety equipment supplier and training center, Lyon Equipment Ltd is an excellent choice. With their extensive product range, state-of-the-art training facilities, and wheelchair accessibility, they cater to a broad spectrum of customers. Their dedication to customer satisfaction is further evidenced by their impressive reviews and high average rating.

We highly recommend visiting lyon.co.uk to explore their offerings and learn more about their services. Should you have any inquiries or require further assistance, feel free to contact them via phone at 1539624040. Don't hesitate to reach out and experience the exceptional service that Lyon Equipment Ltd has to offer.

👍 Reviews of Lyon Equipment Ltd

Paul D.

5/5

I called to ask (with one hour's notice) whether I could call to collect some kit that Lyon were servicing for my organisation. Issy dropped everything and performed a safety inspection to make the kit available for me to collect exactly one hour later. Super service highly recommended.

Dawn H.

1/5

Very poor warranty service. 3 weeks of wearing approach shoes in a town and they will not assist in resolving the sole which is coming off. We have several pairs of #Lasportiva footwear, usually delighted, however will be reluctant to purchase more.

Pat M.

5/5

I purchased a new bike directly from Lyon and being relatively local opted to collect. Recieved an email saying the bike was ready to collect five days earlier than expected and only two days after ordering - result! Shot across to collect and my shiny new steed was wheeled out, now I had checked my sizing on two bike geometry sites but it looked big, had I ordered the wrong size? Thankfully Matt recognised my panic and suggested I try the size down, one was in stock right size but wrong groupset, like Cinderella I tried on the right size and it fitted. Matt reassured me it could be built up in a hour and it was. Bearing in mind I had paid when I ordered it would have been very easy for them to fob me off with a marginally wrong size, they didn't, they made sure I was happy with the purchase, and I am.

A great company to deal with who I would happily recommend to others.

John D.

5/5

Great company to do business with. They were super patient and helpful to me. It wasn’t an easy job.! But Martin guided me through getting the bike I wanted since I saw it in Canada. Thanks 🤩

Ric A.

5/5

Best customer experience in a very long time. My Exped Megamat Lite 12 was slowly deflating over night every time I used it. Contacted Lyon Equipment, with no proof of purchase and already over three years old, and they sorted a repair free of charge in double quick time ready for my next trip, not a single question asked. Fantastic. Big thanks to Dominique and Martin.

Steve C.

5/5

Petzl customer service is located here which is Amazing. I emailed them with an issue with a product and with in hours not only did I get a reply, I got a replacement part sent out free of charge. Outstanding!

Sandy R.

5/5

I had a couple of non warranty issues with an Exped Downmat 7. I contacted Lyon to see if they could give me any advice.

Martin from the Help Desk got back to me very quickly, took on the issue asking me to send the mat to their Office and they would sort it out from there.

The mat was returned to me very quickly (repaired) at no cost with the issue sorted. This is unbelievable after sales service and I cannot thank Martin enough, nothing was too much trouble even though Lyon had no obligation to deal with the issue.

I would absolutely recommend Lyon 100% for their attention to customer care and especially Martin for his ‘can do’ attitude - if only other Companies had the same standards of Customer Care life would be so much easier 😁👍🏻

J L.

5/5

Service way surpassed expectations. Had a warranty issue and couldn't get over how helpful the company was to work with and how swiftly everything was dealt with.
Martin in particular went above and beyond. Would definitely make an effort to buy from them over anyone else.