Digital Space Group Limited - Newark

Address: Brunel Drive, Jessop Cl, Newark NG24 2AG, United Kingdom.
Phone: 3332200222.
Website: digitalspace.co.uk
Specialties: Computer support and services.
Other points of interest: Wheelchair accessible entrance, Wheelchair accessible parking lot, Appointment required.
Opinions: This company has 33 reviews on Google My Business.
Average opinion: 3.9/5.

📌 Location of Digital Space Group Limited

☎️3332200222

⏰ Open Hours of Digital Space Group Limited

Monday: 8 AM–6 PM
Tuesday: 8 AM–6 PM
Wednesday: 8 AM–6 PM
Thursday: 8 AM–6 PM
Friday: 8 AM–6 PM
Saturday: 8 AM–6 PM
Sunday: Closed

About Digital Space Group Limited

Digital Space Group Limited, with its address at Brunel Drive, Jessop Cl, Newark NG24 2AG, United Kingdom, stands as a prominent entity in the realm of computer support and services. With a telephone number readily available at 3332200222, potential clients can easily reach out for assistance. Their professional services cater to a wide range of technical needs, ensuring that businesses and individuals alike can benefit from their expertise. For more information, their website digitalspace.co.uk offers detailed insights into their range of services and customer experiences.

Key Features and Accessibility

Key Features:
- Wheelchair Accessible Entrance: The company prioritizes inclusivity, ensuring that their facility is accessible to everyone.
- Wheelchair Accessible Parking: A designated parking area further emphasizes their commitment to accessibility.
- Appointment Required: While it might add a slight inconvenience, it also ensures personalized service.

Customer Feedback and Opinions

Digital Space Group Limited has garnered a commendable reputation based on customer reviews. With 33 reviews on Google My Business, their average opinion stands at a respectable 3.9/5. This indicates a generally positive customer experience, though there's always room for improvement. Here are some highlights from their reviews:

."Excellent technical support and friendly staff."
."They really went above and beyond to solve our issue."
."A bit pricey, but the quality of service is top-notch."

For Potential Clients

For anyone considering Digital Space Group Limited, here’s what you should know:

Their specialties in computer support and services are well-suited for businesses looking for reliable tech solutions.
Their accessible location at Brunel Drive, Jessop Cl, Newark, makes it convenient for clients from the surrounding areas to visit or receive on-site services.
Before booking an appointment, note that one is required, which helps in providing focused service.
The company’s average rating suggests a good level of customer satisfaction, but interested parties should read through the reviews to form a well-rounded view.

Final Recommendation

If you're in search of professional computer support and services in the UK, Digital Space Group Limited is definitely worth considering. Their commitment to accessibility and the positive feedback they've received highlight their dedication to customer satisfaction. To learn more or to schedule an appointment, visit their website at digitalspace.co.uk. Don't hesitate to contact them at 3332200222 to discuss your specific needs. Their accessible location and appointment system ensure that you receive the service that best fits your requirements, making them a reliable choice for your tech support needs.

👍 Reviews of Digital Space Group Limited

William G.

1/5

Good broadband providers, but the customer service is very poor. I cancelled, gave lots of notice, and after paying an unforeseen 'Admin charge' for cancelling well outside of my contract (£60), they continued to bill me after all my broadband and telephone services were ceased. If I hadn't of noticed this on my bank statements, then I would have continued to pay for nothing! After almost 5 months after leaving them, I've yet to receive a refund or decent response from the customer services team.

carin B.

5/5

I was originally with adsl24 which changed several hands to Timico and finally Digital Space. Whilst I don't have issues with actual bband service I am extremely upset to find out their excess use charges. EXTORTIONATE IN THE EXTREME! I find myself in the position where I have been unwell for a while and due to aerial broken have been watching a lot of stuff via Internet. My package is a 60 gig limit. I found out I have no way of accessing account details to keep an eye on usage except by phoning customer service (so no use out of hours and usage figure is for day before ie not 'live'), I cannot buy extra gigs and get this because the service is linked to Vodafone (never advised this and even tho my package is a landline) if I go over the 60g I will be charged £2.50 FOR EVERY 100MB - A FILM (Approx 1g) WOULD COST £25!! Location meansI can't have fibre and watch lower resolution, can only get up to 8 Meg speed and have never used more than about 45g so not worth me changing plan to pay more for unlimited etc. Been customer for approx 20 years - so much for loyalty eh? The original service I had was far superior. I had a portal I could access 24/7 and could also buy add ons.

EDIT - situation resolved - same package but unlimited given at no extra cost so I am happy with that so changed to 5star rating

Martin R. M.

1/5

Would have give no star, if there was a option. I have been a customer for almost 40 years always been loyal and always paid on time. I have
been a customer from the very begining seeing it change names around 4 times starting as ADSL24 through to Timico. Recent issues with my fiber and ADSL connection I witnessed endless problems being reconnected. No emails being answered and being passed from pillar to post getting know where. Endless lies being told I couldnt be reconnected as no space was available, after endless self research plenty of connection availability was available. so in the end enough was enough I decided to go with a diffrent ISP provider and yes I was fully connected in 14 days usuing the same cabinet where I was told no availability. Overall customer services, complaint procedure, customer services are difficult to liase with the who ways DS work needs a total re-vamp, we are customers at the end of the day.

Sticky F.

1/5

Hopeless. Came as a customer when the bought Newnet but recently stopped the system my site was on (powerhost). Can they transfer my site to another Timico system - er NO. Can they suggest another way around without leaving - er NO. Can they suggest another provider I can move to - er NO. Am I on my own now with broken email system and all my old emails now deleted? - er YES.

Rob M.

1/5

Being kind by rating them as a 1! They are not interested in helping existing customers having problems in accessing their new online platform or querying their charges. Would advise prospective customers to avoid.

Osman M.

5/5

Great company to work for. Great culture and people

Wayne M.

1/5

Shambles! never return emails - struggle to find anyone who cares .. only interested in new biz and not existing customers. Stay clear.

Alan B.

1/5

Make sure you don’t deal with Chloe.!!! She doesn’t care about you or anything to do with you or your company.!!! She shouldn’t be dealing with people with her attitude.!! Not happy.