Acocks Green Post Office - Birmingham

• Postal Services: The Acocks Green Post Office offers a wide range of postal services, including sending letters, parcels, and packets both domestically and internationally. They provide special services like tracked and signed deliveries, compensation for loss or damage, and return receipts.
• Banking Services: This post office also provides banking services for major banks, allowing customers to withdraw cash, pay bills, and transfer money. They accept deposits, cheques, and process international money transfers.
• Business Banking: For business customers, they offer business banking services such as making and receiving payments, managing cash flow, and business insurance.
• Courier and Mailing Services: The post office partners with various courier services like Parcelforce, DPD, and UPS for efficient and secure delivery of parcels. They also offer mailing services for businesses, including mailbox rental and bulk mailing discounts.
• Shipping Services: They provide shipping services for eBay and Amazon sellers, with options for packing materials, collections, and drop-off points. They also offer customs support for international shipping.

The Acocks Green Post Office is situated at 1131 Warwick Rd, in the heart of Acocks Green, a popular district in southeast Birmingham, United Kingdom. The post office is located on the main road, making it easily accessible by public transportation. Several bus routes stop nearby, including services 1, 1A, 35, 37, 50, and 110. The nearest train station is Acocks Green, approximately a 10-minute walk away. There is no dedicated parking area for the post office, but on-street parking is available on Warwick Road and surrounding streets.

• In-store Pick-up and Delivery: Customers can opt for in-store pick-up for online shopping returns and collections. The post office also offers delivery services, allowing customers to have their parcels delivered directly to the store for collection at their convenience.
• On-Site Services: The Acocks Green Post Office provides additional on-site services, such as photocopying, printing, and laminating. They also sell postage stamps, packaging materials, and other postal accessories.
• Wheelchair-Accessible Entrance: The post office is wheelchair-accessible, with a ramp leading to the main entrance to ensure all customers can access the premises easily.
• Payment Methods: The post office accepts various payment methods, including cash, credit cards (Visa, Mastercard, Maestro), debit cards, and NFC mobile payments like Apple Pay and Google Pay.

• Opening Hours: The Acocks Green Post Office is open Monday to Friday from 9:00 AM to 5:30 PM, and on Saturdays from 9:00 AM to 1:00 PM. It is closed on Sundays and bank holidays.
• Contact Information: Customers can reach the post office by phone at 3457223344 or visit their website at postoffice.co.uk for more information and online services.

With an average rating of 4.7/5 from 219 reviews on Google My Business, the Acocks Green Post Office has received numerous positive comments from customers. Some of the most frequently mentioned positive aspects include:

• Excellent customer service, with staff members described as helpful, friendly, and efficient.
• Convenient location and easy access, with customers appreciating the proximity to public transportation and the wheelchair-accessible entrance.
• Wide range of services, with customers praising the variety of postal, banking, and other on-site services available under one roof.
• Quick and hassle-free processes, with customers appreciating the speed and ease of transactions, especially during peak hours.

The Acocks Green Post Office has established itself as a convenient and reliable hub for postal, banking, and other essential services in the Acocks Green community. With its extensive range of services, accessible location, and consistently positive customer reviews, it has become an integral part of the local area.

👍 Reviews of Acocks Green Post Office

Melody G. H.

4/5

Went to renew my driving licence. Wait in the queue was not a long wait even though I had three customer in front of me.
The post office staff was very helpful, know exactly what to do, very efficient and prompt as well. He explained what needs to happened and was clear with what was needed in the order that is smooth. He was very polite as well.
I was in and out within 10mins.
I also witnessed the other staff member was also very efficient and gives good service. Even though the post office was busy, steady flow of no less than 10 customer but the place seems to have a calm. The only star that I withheld was the other business that was within the shop was not really relevant to the post office, the shop was overall has a dark and drury atmosphere, could do with more lighting in there.

Brad T.

5/5

Abdul, WHAT A LEGEND!

When firing lots of questions about returns, the policy, the size of the return etc. he handled me with such professionalism.

He was very helpful, polite, patient and respectful. He resolved my issues within minutes and I left feeling very happy!

Thanks Abdul, you deserve a raise!

BOSH!

Sonia D.

5/5

This is a lovely post office. Staff are friendly and helpful. Nothing is too much trouble, and if they can help you, they will, and if they can't, then they will direct you to the right person/place. The only critique is that the stock levels are low, but it doesn't detract from the exceptional customer service that you receive from the staff.

Sherry A.

5/5

Excellent staff and brilliant service specially Abdul. What an asset to the post office I wouldn't lose him for anything. Frida you have good team hard working people

Jass R.

5/5

Hi all,
Just a quick review to let all know that Abdul, Amrit, and Helen all provide some of the best professional services for customers. All the above staff members carry out the duties with total care to very high standards. I have never had to wait more than a few minutes to be served.
A special mention must go out to Abdul for his kindness and caring nature, which he displays to all. A real gentlemen.
Respect to all the staff.
Jass

Jessica

5/5

Visited the post office to send a parcel and obtain one. Brought a bag from Hazel on the shop side, who was wonderfully friendly and chatty! On the post office side, I was served by Abz who helped me send the parcel without issue, and then helped me arrange for my receiving parcel to be resent from the sorting office, where it had ended up without my knowledge.

All in all, very happy and helpful staff! Thank you

Mae B.

1/5

Hey there! So, I’ve got an order from Evri, and the staff member, Abdul, said he’s the manager. He told me that my parcel isn’t in the system. This isn’t the first time we’ve come to this post office, and it’s getting a bit frustrating. My husband went twice, and Abdul was quite rude to him. He didn’t seem to be very helpful or interested in assisting us. He just kept telling us that the parcel isn’t there. It’s a bit disheartening, to be honest.

Sabrina G.

5/5

Thank you so much to Abdul who helped me out in acocks green today. Sorted my travel money and my travel card. Really helpful abd friendly service exactly the kind of customer experience you hope for ❤️